This privacy policy applies between you, the User of this Website and Savona Foodservice Limited, the owner and provider of this Website. Savona takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.
This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: savona.co.uk/terms.
Please read this privacy policy carefully.
Data | Collectively all information that you submit to Savona Foodservice Limited via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws; |
Cookies | a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies); |
Data Protection Laws | any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK; |
GDPR | GDPR the General Data Protection Regulation (EU) 2016/679; |
Savona Foodservice Limited, we or us | Savona Foodservice Limited, company incorporated in England and Wales with registration number 4764681 whose registered office is at Units 11-12 Oxonian Park, Langford Locks, Kidlington, OX5 1FP; |
UK and EU Cookie Law | the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011; |
User or you | any third party that accesses the Website and is not either (i) employed by Savona Foodservice Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Savona Foodservice Limited and accessing the Website in connection with the provision of such services; and |
Website | the website that you are currently using, savona.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions. |
We may collect the following Data, which includes personal Data, from you:
We collect Data in the following ways:
Savona will collect your Data in a number of ways, for example:
To the extent that you access the Website, we will collect your Data automatically, for example:
Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).
We may share your Data with the following groups of people for the following reasons:
We will use technical and organisational measures to safeguard your Data, for example:
Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: privacy@savona.co.uk.
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
We may share your Data with the following groups of people for the following reasons:
You have the following rights in relation to your Data:
It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
We may share your Data with the following groups of people for the following reasons:
You may contact Savona Foodservice Limited by email at privacy@savona.co.uk.
16 October 2019
All items contained within our product list are subject to market fluctuations, and therefore product availability, sizes or prices may change from time to time. There may be a split case surcharge for any products where the case may be split. Prices subject to VAT where applicable.
At time of uploading to our website, product names, codes and pricing are correct. Whilst every care has been taken to ensure the additional nutritional and dietary information is correct, the Dietary Data has been supplied by the respective brand owners and we are not responsible for the accuracy or completeness of this data. The information is provided in good faith but is for general information purposes only. To ensure that you have the most up-to-date information please check the product label on delivery.
After placing an order on our website you will receive an order confirmation email if your registered email address is correct. The order confirmation lists estimated prices and is not an invoice. For items sold by weight, the exact price may vary depending on the weight of items supplied. All items are subject to stock availability and price fluctuations. Your invoice will accurately record these variances.
Goods will be supplied on a ‘cash on delivery’ basis unless credit facilities have been arranged. Credit facilities and monthly accounts are available subject to satisfactory detail and references being provided. These facilities may be withdrawn if settlements are made outside our terms. Accounts become overdue on the 14th day of the month following deliveries. Further orders may be refused if accounts become overdue. Interest may be charged if accounts are not settled when due. A charge will be made for any cheques returned to us due to unavailable funds.
Goods must be checked at the time of delivery and we regret that we will not be able to accept claims for credit for shortages or damages notified after delivery. We regret that we cannot accept requests for collections of chilled and frozen due to HACCP controls.
In the event of any item found to be of an unsatisfactory nature, substance or quality, we must be notified immediately with details of delivery date, product and reason for return. Drivers cannot accept returns without the appropriate documentation. Both the contents and packaging must be returned. Credit will only be raised after inspection at our premises. Credit will not be issued if goods have passed their “best before” date, have been incorrectly stored or have become contaminated by other products.
Last minute deliveries will be conducted wherever possible and may carry a charge.
Savona retains title of goods until paid for in full.
Errors and omissions excepted.
Erudus Software information: Erudus icons and icon font are licensed under the MIT License: https://opensource.org/licenses/mit-license.html – Copyright 2017 Erudus Limited. Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. The software is provided “as is”, without warranty of any kind, express or implied, including but not limited to the warranties of merchantability, fitness for a particular purpose and noninfringement. in no event shall the authors or copyright holders be liable for any claim, damages or other liability, whether in an action of contract, tort or otherwise, arising from, out of or in connection with the software or the use or other dealings in the software.
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